We keep it simple: one flat monthly fee per user or per device — no surprise bills. Most Plano SMBs pay between $125–$250 per user/month depending on the level of support and security you need. We'll give you a custom quote after a quick chat about your setup.

Nope. Month-to-month is standard with us. We earn your business every single day. If you're not happy, you're free to leave — but most of our clients have been with us for years because we actually answer the phone.

We have local Plano-based engineers (not overseas call centers). Critical issues get a response within 15–30 minutes during business hours. Non-emergencies are typically within 2 hours. Emergency after-hours support is available for an additional fee — but we proactively monitor to prevent emergencies in the first place.

Small and medium businesses are our specialty. We work with everyone from 5-person real estate teams to 150-person manufacturing firms. If you have under 500 employees, we're built for you. No corporate runaround — you'll talk directly to an engineer.

Unlimited remote helpdesk, proactive network monitoring, patch management, antivirus, backup monitoring, and regular system health checks. Hardware repairs are extra (unless you're on our premium plan). Think of us as your IT department — just without the full-time salary.

Yes. We support medical offices (HIPAA-ready), dental clinics, law firms, construction companies, real estate agencies, non-profits, and general SMBs across Collin and Dallas counties. We know local regulations and common software stacks used here.

First — we proactively prevent 99% of attacks with layered security (firewalls, endpoint detection, email filtering, and offline backups). If something does get through, our incident response team jumps in immediately to isolate the threat, restore from clean backups, and get you back online — usually within hours, not days.

Absolutely. We've migrated dozens of Plano businesses to Microsoft 365, Google Workspace, and AWS. We handle everything: planning, data transfer, testing, and training your team. Zero downtime migrations are our specialty.

Yes — most of our clients have people working from home, in the office, or both. Our tools work anywhere with an internet connection. We can also help secure home networks and laptops for your remote employees.

Easy. Click "Get a free quote" or call our Plano office. We'll schedule a 15-minute discovery call to learn about your setup, then do a free network assessment. Within a week, you'll have a proposal and a start date. No obligation, no pressure.